2019年，我们确立了新的“3.0战略”，明确了“一心一拉三推”的策略。其中“一心”指的是拥有一颗真诚为客户服务的心；“一拉”是指“类垄断·饱和性攻击”的媒体传播方式；“三推”则是指十年质保、入住环保、全程管家，让居住更安心、入住更放心、装修更省心。我们要深刻理解客户的需求，要比平时付出更多的服务，提供更高的价值去赢得客户的信任。

In 2019, we established a new "3.0 strategy" and defined the strategy of "one mind, one pull and three push". "One heart" refers to having a heart that sincerely serves customers; "One pull" refers to the media communication mode of "quasi monopoly · saturation attack"; "Three Promotions" refer to the ten-year warranty, environmental protection and full process housekeeping, so as to make the living more comfortable, the living more at ease and the decoration more comfortable. We should deeply understand customers' needs, pay more services than usual, and provide higher value to win customers' trust.

2020年初，疫情肆虐，对家装行业也造成了一定的冲击和影响。在危机面前，我们一边沉着应对，一边修炼新武功。短短两三个月的时间，我们又开始了自我的突破，当仁不让的提升创新：创造了家装行业直播带货的新商业模式，公开承诺疫情期间不减薪、不裁员，大手笔与分众传媒达成战略合作…… 业之峰之所以能够高调“逆行”，既是源于企业的实力和积累，又是出于企业的责任和担当。

At the beginning of 2020, the epidemic was rampant, which also had a certain impact and impact on the home decoration industry. In the face of crisis, we practice new martial arts while coping calmly. In a short period of twoorthree months, we started our own breakthrough and took the initiative to improve and innovate: we created a new business model of live broadcasting and delivery of goods in the home decoration industry, publicly promised not to reduce wages or lay off staff during the epidemic period, and made great efforts to reach strategic cooperation with focus media... The reason why Yezhifeng can make a high profile "retrograde" is not only due to the strength and accumulation of the enterprise, but also due to the responsibility and responsibility of the enterprise.

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